Metrology audit

Performance audit

  • If you have performance problems with a critical application
  • If users are complaining about slowness at certain times of the day
  • If you need to know and accurately measure the quality delivered to the user
  • If you want to position yourself with respect to your competitors
  • If you want a factual, metrics-based analysis by an impartial and independent third party

SiteScanner’s consulting team can assist you in diagnosing your performance problems. For each mission, SiteScanner appoints an experienced consultant as project manager, the customer’s main contact.

The SiteScanner consultant: a trustworthy third party in the digital universe

The impartiality of measurements, or even benchmarking of perceived quality, is a critical point for many players in the world of IT as it is for organizations mindful of the effectiveness of the applications that they make available to their customers, suppliers or partners

Read more: Auditing entails:

analysis of the issues in consultation with the customer

  • designation of a relevant measurement architecture
  • deployment and measurement
  • summary and presentation of results

Performance audits are carried out with the tools developed by SiteScanner. These tools combine active and passive methods.

The active method specifically offers:

  • scenario runs at regular intervals
  • a baseline for monitoring service levels (SLA)

The passive method specifically offers:

  • analysis of the performance of real traffic
  • multiple-criteria discovery (geographical, terminal, etc.)

Datametrie audit

The Datametrie audit is based on SiteScanner technology for active monitoring of your website. It runs user scenarios at a regular frequency on an extensive metrology network with over 100 measurement points around the world.

Principle of operation:

 

Measurement robots located throughout the world are controlled remotely by SiteScanner teams. Our customers can launch critical user scenarios to track the behavior of their applications 24/7 anywhere in the world.

 

Benefits of this method:

  • Insight into the user’s experience of the quality of service
  • An objective standpoint on performance and availability measurements
  • Definition of the scope of responsibility
  • Snapshots of the application’s behavior within specific timeframes
  • Quantification of the benefits of setting up a solution (CDN, virtualization, etc.) to optimize your application
  • Pinpointing of your application’s bottlenecks
  • Advice and recommendations

SiteScanner’s service offering:

This is a turnkey service. A consultant assists you throughout the project and is your own customer contact.
The audit operates as follows:
Measurements are carried out with our tools which make the contention points in your architecture visible. These measurements provide an end-user’s view of the application.

  • Recommendations and how to apply them are set forth at a meeting during the course of the audit.
  • You can view the effects of applying the recommendations by consulting the measurements made.
After the audit, a summary report including conclusions and recommendations is delivered along with an oral presentation of the results. Another more detailed part of the report highlights the gains in performance obtained during the audit.

Cloud Observer Audit

The Cloud Observer audit is based on SiteScanner technology for passive monitoring of your website. It offers an analysis of the technical performance of the site and of one or more functional universes based on actual visitor traffic.

Principle of operation:


A collection of information about your site is provided by an event tracking mechanism. Pre-processing of data is carried out by SiteScanner to enrich the data gleaned from your site (location, satisfaction index, aggregation and presentation of specific data).

 

Benefits of this method:

Among the benefits of the Cloud Observer audit:

  • Insight into load/performance interaction
  • Correlation with the audience level
  • Rate of satisfaction provided
    • by terminal, by ISP, by branch office location or catchment area, by network (fixed-line vs mobile)
    • increase in revenues
  • Multi-dimensional technical performance tool
    • orientation of development
    • targeting of high-stakes issues (e.g. premium tickets via mobile)
    • analysis of CDN quality
  • Greater reactivity in response to an increasingly rapid digital world

SiteScanner’s service offering:

  • An auditing service optionally associated with an expert analysis
  • Under development: a continuous observation service available in SaaS mode
    • Dashboard and ‘typical day’ report
    • Drill-down to the OLAP data cube via the SaaS service portal
    • Real-time supervision